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Customer Relations Representative - State Farm Agent Team Member

Full Time in Heath - OH

Responsive recruiter
Benefits
  • Licensing paid by agency
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCYOur agency has been proudly serving the community since 1993 and currently has a small, close-knit team of two. Before opening the agency, I was in school and working in a research lab, then returned to school before beginning my journey with State Farm.I’m a graduate of The Ohio State University and enjoy life with my wife and two kids. Giving back is important to us—we’ve partnered with several nonprofits over the years to support causes that make a difference in our community.We offer perks like promos where team members can earn additional PTO throughout the year. Our office culture is comfortable, easygoing, and drama-free—a safe place where everyone can focus on doing great work. We’re looking for someone who values trust, respect, and a positive work environment.ROLE DESCRIPTION
As a Customer Relations Representative - State Farm Agent Team Member with William Stevenson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES
  • Manage customer inquiries and resolve issues.
  • Maintain customer records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS
  • Communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.
Compensation $45,000.00 - $65,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none