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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Debi Ketter

Debi Ketter

November 15, 2025

5  out of  5
rating by Debi Ketter
"Bill and his staff truly care about their "people" and have always taken A+ care of our insurance needs."
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Emma Manroy

November 14, 2025

5  out of  5
rating by Emma Manroy
"Bill, Lisa and Michelle have always handled our insurance needs professionally and always in a timely manner. We have been with this office for many years and we HIGHLY recommend them!!!"
We responded:
"Thank you so much for your fantastic review and recommendation! 🌟 Our entire team are committed to providing professional, timely, and personalized insurance service you can count on. 🛡️🚗🏠 We’re honored to have served you for many years and truly appreciate your trust in handling all your insurance needs. Your satisfaction is our top priority, and we look forward to continuing to protect what matters most to you! 🙌 Thank you Emma!"
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DM Davis

November 14, 2025

5  out of  5
rating by DM Davis
"Always prompt courteous service."
We responded:
"Thank you Misty!!"
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Jennifer

November 14, 2025

5  out of  5
rating by Jennifer
"My parents and I have been customers at Bill’s office since shortly after moving to Ohio from New York. Everyone has always been courteous and kind and gone above and beyond for us - Lisa especially! I value being a client of theirs and definitely recommend their office for your insurance needs."
We responded:
"Thank you so much for your wonderful review and recommendation! 🌟 We’re honored that you and your parents have trusted out team since your move to Ohio. 🏡🚗 Our goal is to provide courteous, kind, and above-and-beyond service to every client, and Lisa especially is thrilled to hear your kind words! 😊 We truly value your loyalty and look forward to continuing to serve your insurance needs with personalized care and expertise."
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Angela Kennedy

November 14, 2025

5  out of  5
rating by Angela Kennedy
"We’ve done business with Bill Stevenson for 30+ years and have been extremely satisfied. Whenever we’ve needed assistance, his office goes above and beyond to help us."
We responded:
"Thank you so much for your incredible loyalty over the past 30+ years! 🙏 We are committed to going above and beyond to provide exceptional service and support whenever you need it. 🛡️🚗🏠 We’re honored to be your trusted insurance partner and look forward to continuing to protect what matters most to you and your family for many more years to come. 🌟"
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Jerri Kelley

November 14, 2025

5  out of  5
rating by Jerri Kelley
"I have never had a bad experience with this agency. The staff has gone above and beyond to help me in times of need. All staff, including Mr. Stevenson, have shown me such compassion during my difficult times. The staff is so knowledgeable and efficient. Whenever I have had a question, someone has always been quick to respond. I recommend this agency for anyone with insurance needs that also offers a personalized family touch."
We responded:
"Thank you, Jerri, so much for your heartfelt review! 💙 We are dedicated to going above and beyond, especially during difficult times, to ensure you feel supported and cared for. 🛡️🏠🚗 Your trust means the world to us, and we’re honored to offer personalized insurance solutions with a family touch. Thank you for recommending our agency. We’re here to serve all your insurance needs with the attention and care you deserve! "
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Traci Jones

November 14, 2025

5  out of  5
rating by Traci Jones
"I have been a customer with Bill and his team for years. I have received excellent customer service each and every time I have called. The two times I have had accidents I made one call to them and they jumped to action. Helping with car repair and car rental arrangements."
We responded:
"Thank you so much for your continued trust and kind words Traci!! 🌟 Our dedicated team are committed to providing excellent customer service every time you call. 📞✨ We understand that accidents can be stressful, which is why we act quickly to assist with car repairs and rental arrangements, making the claims process as smooth and hassle-free as possible. 🚗🛠️🚙 Your satisfaction and peace of mind are our top priorities. We’re here for you whenever you need us! "
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Nicole Gordon

November 13, 2025

5  out of  5
rating by Nicole Gordon
"Bill Stevenson is an incredible insurance agent. I've been with him and State Farm for 13 years now. In this time, I've been in a car accident and I have had damage to the roof of my shed. During both events Bill was reassuring, kept in great communication, and help my family and I through some tough situations. He made those times of stress significantly less stressful. It's a relief to know we have an agent who truly cares about our family and who we can trust. You are in the best of hands when it comes to Bill Stevenson, his staff, and State Farm."
We responded:
"Thank you so much for your heartfelt review, Nicole! 💙 We’re truly honored to have served you and your family for the past 13 years. Our entire team is committed to providing compassionate, reliable, and personalized insurance service, especially during life’s unexpected challenges like car accidents and home repairs. 🚗🏠🛡️ Knowing that we could make those stressful times a little easier means the world to us. Your trust is something we deeply value. Thank you for choosing us as your dependable insurance partner. We’re here to protect what matters most to you, every step of the way! "
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Tauni Graham

November 12, 2025

5  out of  5
rating by Tauni Graham
"Bill has been my agent since he took over this office. The service has always been prompt and courteous. It is nice knowing that I can talk to a human. :)"
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Charles Franks

November 12, 2025

5  out of  5
rating by Charles Franks
"Always ready to help. Very friendly answer all questions and always ready to help solve any issues that arise. Happy to have Bill Stevenson as my agent."
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jackie Phelps

November 12, 2025

5  out of  5
rating by jackie Phelps
"I have both car and homeowners insurance and have always appreciated the customer service that I receive."
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Priscilla Goldsberry

November 12, 2025

5  out of  5
rating by Priscilla Goldsberry
"I have been with State Farm 29 years and they remain a great value on customer service and pricing."
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Tracey

November 12, 2025

5  out of  5
rating by Tracey
"Great customer service every time! All staff are friendly and always have the answers to our questions! Highly recommend, they are the best!"
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Tonya Fleisher

November 12, 2025

5  out of  5
rating by Tonya Fleisher
"Anytime i call, the staff are always friendly & very helpful. If I have to leave a message, they get right back to me."
We responded:
"Thank you, Tonya, for your wonderful feedback! 😊 We pride ourselves on delivering friendly and helpful customer service every time you call. 📞✨ We’re here to make your experience smooth and stress-free! "
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Tim Finck

November 12, 2025

5  out of  5
rating by Tim Finck
"Great Service and always friendly and cordial."
We responded:
"Hi Tim! Thanks for the review!! 🙌"
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Christine Daugherty

November 12, 2025

5  out of  5
rating by Christine Daugherty
"I mostly talk to Lisa and she has always been very helpful and knowledgeable"
We responded:
"Thank you for taking the time to give us your feedback! 💖"
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Cassie Hayes

November 12, 2025

5  out of  5
rating by Cassie Hayes
"30 years and going. They have always done right by me"
We responded:
"30 years! That happened fast! Thank you, Cassie, for your loyalty and for taking the time to write the review! ⭐⭐⭐⭐⭐"
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Patty Carr

November 11, 2025

5  out of  5
rating by Patty Carr
"I have been with this State Farm office since I stated driving. Lots of years ago. They treat me with respect and everytime I call, they answer all my calls and respond to all my requests. I have not had any reason to go elsewhere. They give me the best prices on my houses, cars, and provide me with the reassurance that I am in good hands when or if anything comes up with any of my policies. Several of my children and grandson also use them."
We responded:
"Thank you so Patty, much for your incredible loyalty over the years! 🙏 We’re honored to serve you and your family with respectful, responsive, and personalized insurance service. 🏠🚗🛡️ Providing the best prices on your home and auto insurance while giving you peace of mind is our top priority. It’s wonderful to hear that several of your children and grandson trust us too, that means the world to our team! "
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Kris Charlton

November 11, 2025

5  out of  5
rating by Kris Charlton
"Bill has been our insurance agent for many years. He does a great job as do his team members. Highly recommend."
We responded:
"Hi Kris!! Thanks for the taking the time to write this review. It was very kind of you! Tell Don I said "Hey!""
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Crystal Buxton

November 11, 2025

5  out of  5
rating by Crystal Buxton
"I have known Bill Stevenson for many decades and he has always been the same kind, dedicated,!hard-working State Farm agent he is today. Whenever I have had a question, he makes himself available to help. Thank you to Bill for your loyalty to State Farm and to the customers you serve!"
We responded:
"Thank you Crystal, for sharing your kind words! 🌟 I hope you know we are committed to being available and helpful to you and Alan every step of the way. 🛡️🚗🏠 We truly appreciate your recognition and loyalty. "
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Bill Callahan

November 11, 2025

5  out of  5
rating by Bill Callahan
"Great bunch of people to work with!"
We responded:
"Thanks Bill! You're great to work with as well! Thanks for kind review!"
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Joseph Barncord

November 11, 2025

5  out of  5
rating by Joseph Barncord
"Thank you for your excellent service. Your staff meets and exceeds expectations. I've known Bill since high school days and have been with State Farm since he took over for the previous agent. You've always been there when needed."
We responded:
"Hi Joe! High school...now that's been a minute! Thanks for taking the time to write such a glowing review!"
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Rita Kittle

November 5, 2025

5  out of  5
rating by Rita Kittle
"I always have great experiences with Bill‘s office when I call in and ask a question or even with my most recent claim. They make everything so easy to understand and they are very friendly. I recently had an accident with my car and the repairs and rental car went exceptionally well, and I was notified and kept informed all along the way while the car was being repaired. All in all, even though it was an accident, it was a good experience."
We responded:
"Hi Rita! Thank you so much for your kind words and detailed feedback! 🌟 We’re committed to providing friendly, clear, and dependable service every step of the way, especially when handling claims. 🚗🛠️ We understand how stressful accidents can be, so we make it our priority to keep you informed and make the repair and rental car process as smooth as possible. Your positive experience means the world to us! 🙌 Thank you for trusting us with your auto insurance needs. We’re here to support you anytime!"
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Mike Lehman

November 2, 2025

5  out of  5
rating by Mike Lehman
"I’ve had an outstanding experience with State Farm, and I want to personally recognize the amazing team behind it. Bill, the owner, runs the office with professionalism, honesty, and genuine care for his customers. You can tell he truly values the people he serves. Lisa is always incredibly helpful and patient. Whether it’s answering questions or guiding me through policy details, she makes everything easy to understand and stress-free. April is just as fantastic—friendly, knowledgeable, and always quick to assist with whatever I need. Together, they make insurance simple, personal, and dependable. Highly recommend this State Farm office to anyone looking for top-notch service from people who truly go above and beyond!"
We responded:
"First, let me tell you something you already know… we have always had a great deal of love and affection for you and Tracey. As one of the first families I brought to State Farm as a new agent, I am consistently amazed at laughter and tears we've shared since then…all from a simple visit at your first home. Thank you so much for your outstanding review! 🌟 We’re honored to work with you Mike and are overjoyed you recognize the heart and dedication here at our office. We truly strive to deliver professional, honest, and caring service every day, because your peace of mind and satisfaction are our top priorities. 🛡️💙 I appreciate you, and thanks for taking the time to write this wonderful review!"
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Michael B. Stotts

November 2, 2025

5  out of  5
rating by Michael B. Stotts
"I have been a customer for over twenty years. During that time Lisa has consistently given me professional, knowledgeable and timely assistance. and she is easy to work with too! :)"
We responded:
"Thank you for being a loyal customer for over 20 years! 🌟 We’re incredibly grateful for your trust and thrilled to hear that Lisa has consistently provided you with professional help you deserve! 🙌 Her dedication to making insurance easy and stress-free is what sets our team apart. Whether it’s auto, home, or life insurance, we’re here to support you every step of the way. 🚗🏠💼 "