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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Pam Jackson

Pam Jackson

September 5, 2025

5  out of  5
rating by Pam Jackson
"Bill Stevenson has been our State Farm Agent for more than 30 years. In that time, he has been an amazing Agent with kindness, caring and knowledge. If you are looking for an Agent, reach out to Bill!"
We responded:
"Pam, thank you for the wonderful review. Very thoughtful! I appreciate you!"
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Sarah Henderson

August 29, 2025

5  out of  5
rating by Sarah Henderson
"Yesterday, Bill updated his headshot, and I was immediately impressed—not just by his professionalism, but by the strategic rebrand and office updates he’s working on for his business. He’s sharp, authentic, and genuinely cares about people. Even though I haven’t personally used his insurance services, I can confidently vouch for his character. He’s the kind of person you can truly trust to look out for your best interests."
We responded:
"Thank you, Sarah, for your kind words. Working with you was an absolute pleasure. Your creativity and thoughtful approach made the entire process outstanding. I’m thrilled with the photographs and look forward to working with you again in the future. I’ll gladly recommend desiredfocus.com to anyone in need of exceptional business or family photographs. "
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Lauren Slevin

August 20, 2025

5  out of  5
rating by Lauren Slevin
"I have been bundling insurance policies through Bill Stevenson‘s office since the late 90s and I’m still regularly impressed with the attention they give our family. Their customer service is exceptional with small details like answering the phone quickly or always returning messages, to large details like patience and compassion during a family tragedy. I trust this office with my insurance needs because they have been so reliable over the years and I expect nothing less in the future :)"
We responded:
"Thank you so much Lauren for your kind and thoughtful review, and for trusting us with your family’s insurance needs for so many years. It truly means a lot to know our service has made a difference in both the everyday moments and the more difficult times. We value the relationship we’ve built with your family and are grateful for the opportunity to continue serving you with the same level of care and reliability in the years ahead."
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Angelique Gabrielle

August 15, 2025

5  out of  5
rating by Angelique Gabrielle
"Always had wonderful service with this agency!"
We responded:
"Thanks Angelique!"
Profile photo of Celeste

Celeste

August 6, 2025

5  out of  5
rating by Celeste
"Beautiful office! Wonderful team. I love this agency!"
We responded:
"Thank you for the kind words. We are grateful for the love!"
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Dawn Anderson

August 1, 2025

5  out of  5
rating by Dawn Anderson
"Always fast friendly service when I call to pay my bill. Thank you!"
We responded:
"Thanks Dawn!"
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Mark Hite

August 1, 2025

5  out of  5
rating by Mark Hite
"I've been a state farm customer for about 52 plus year's. Always been happy with their service."
We responded:
"Thanks Mark! "
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LeAnn Gaiser

July 31, 2025

5  out of  5
rating by LeAnn Gaiser
"Michelle was great to work with. Made everything very easy."
We responded:
"Hi LeAnn! Thank you for taking the time to share your experience with Michelle. Easy is good!"
Profile photo of LARRY TITTLE

LARRY TITTLE

July 31, 2025

5  out of  5
rating by LARRY TITTLE
"Michelle is AMAZING!!! She definitely is the BEST!!! Always finds the best way to take care of every customer! Always available to assist!!"
We responded:
"Thanks, Larry, for acknowledging Michelle's work! Being available makes all the difference!"
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Kyle Kirkbride

July 31, 2025

5  out of  5
rating by Kyle Kirkbride
"Michelle is the best!!! She’ll save you a buck while being personable and helpful!"
We responded:
"Thanks Kyle! Kind and thrifty...Michelle will appreciate that you said that!"
Profile photo of Julie Dillabough

Julie Dillabough

July 31, 2025

5  out of  5
rating by Julie Dillabough
"Lisa and Michelle are always available for any questions and needs I have with my vehicles as well has my home insurance. I have been with State Farm for 42 years and will continue to do so as long as I have a great office like Bill’s."
We responded:
"Thanks Julie! We appreciate your loyalty. We will work hard to continue to earn it!"
Profile photo of Linda Fletcher Guisinger

Linda Fletcher Guisinger

July 29, 2025

5  out of  5
rating by Linda Fletcher Guisinger
"My husband and I have been with Bill Stevens for over 20 years always helpful always there when I call no matter how dumb the question. The people in this offis are amazing. Thanks so much."
We responded:
"Hi Linda! Thank you for taking the time to share your experience with our office. It has always been our pleasure to serve you!"
Profile photo of Cooper Bowman

Cooper Bowman

July 28, 2025

5  out of  5
rating by Cooper Bowman
"This place has always been great and super friendly! Lisa is the best and is always so quick to answer any questions and is a great smiling face when you enter the office!"
We responded:
"Thanks Cooper!"
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Kyle Freeman

July 28, 2025

5  out of  5
rating by Kyle Freeman
"Great Service!"
We responded:
"Thanks Kyle!"
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Cyndee Porter

July 17, 2025

5  out of  5
rating by Cyndee Porter
"It was so easy to switch insurance companies and save! Great customer service!"
We responded:
"Thank you Cyndee! I am glad you found it easy to switch, and we are grateful you chose to switch to State Farm!!"
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Tisha Reader

June 5, 2025

5  out of  5
rating by Tisha Reader
"I have never experienced such a smooth process in an unfortunate circumstance. This State Farm team made a bad day so much better with their immediate attention to detail, communications and their quick coordination with their trusted partners. They had me back in my vehicle in under a week. Thank you Bill, Lisa and Michelle! You made bad situation completely stress-free. I'm so glad to have you as my Agent!"
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Eric Cochran

May 21, 2025

5  out of  5
rating by Eric Cochran
"Very pleased with service and prices. Happy to have changed from our old insurance company.."
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Jewels Bowman

May 15, 2025

5  out of  5
rating by Jewels Bowman
"I absolutely love my agent Michelle and I'm so thankful my insurance policy is through state farm 🤍"
We responded:
"Thanks Jewels! We love that you are here!"
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Jennifer Shriner

May 12, 2025

5  out of  5
rating by Jennifer Shriner
"Bill and his staff are awesome! We have been with his office for 30+ years. They are are always there when our family needs them. They go above and beyond to make sure all our questions and needs are met. Thank you also for sponsoring a team meal for the Heath High School football team. Best office and best customer service! My son Reece says Bill is the G.O.A.T!"
We responded:
"Hi Jennifer! We think you are pretty awesome too! Thank you!"
Profile photo of Brian Norman

Brian Norman

May 11, 2025

5  out of  5
rating by Brian Norman
"It's always a pleasure to talk with the people here. They are always helpful."
We responded:
"Thanks Brian! We are grateful for the many years you have allowed us to serve you! "
Profile photo of Betty Patterson

Betty Patterson

May 2, 2025

5  out of  5
rating by Betty Patterson
"Love this agency, Lisa, Michelle, Bill are all great. Always helpful and available! State Farm has treated me well over the years."
We responded:
"Thank you Betty! We love that we get to work with you!"
Profile photo of Brad Pilkington

Brad Pilkington

April 29, 2025

5  out of  5
rating by Brad Pilkington
"Bill Stevenson and Team have always taken good care of us…you might say “Like a good neighbor!”"
We responded:
"Hi Brad! Thank you!"
Profile photo of Dell Quick

Dell Quick

April 28, 2025

5  out of  5
rating by Dell Quick
"Michelle kid has been a pleasure to work with and helpful in getting me the right coverages that I needed."
We responded:
"Thank you Dell!"
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Tom Sisco

April 19, 2025

5  out of  5
rating by Tom Sisco
"Great Job by Bill and Michelle for all my insurance needs."
We responded:
"Hi Tom! Thanks!"
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debra simpson

April 17, 2025

5  out of  5
rating by debra simpson
"Whenever I've needed help they've always helped me right away never saying I'll get back with you like other places do"
We responded:
"Thank you, Debra!"